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Platform Recovery

Brought in to stabilise a failing e-commerce platform during peak trading period. Diagnosed issues and led recovery.

Crisis ManagementPerformanceTroubleshooting

The Challenge

Site was crashing under load. Black Friday approaching. Team didn't know where to start.

The Outcome

Platform stabilised within 48 hours. Survived peak period without incident. Established monitoring to prevent recurrence.

What Was Delivered

Key deliverables

1

Rapid diagnosis under pressure

2

Performance bottleneck identification

3

Emergency fixes and stabilisation

4

Post-incident review and prevention

Approach

How I work

Every project starts with understanding the real problem—not just the symptoms. I scope for impact, build for performance, and document for handoff. The goal is always sustainable change, not quick fixes that create technical debt.

Facing a similar challenge?

I'd be happy to discuss your situation and explore whether I can help.